This company is an absolute joke. I was given the option of having my parcel delivered to a neighbour as I would be out. They did not even attempt to deliver to my neighbour who was in all day. Instead they emailed me a photograph of the front of my house telling me I wasn't in, yep I knew that!! In that email they said they left a calling card no card was left. I attempted to call them and after being on the phone in a queue for an hour and 5 minutes I was simply cut off. An absolute disgrace of a company, disgusting they couldn't give a toss about the customers. You have a one star rating if it was my company I would be embarassed. Take the hint DPD and do something about it. If you don't and there's any justice in the world the company will fold.....hopefully.