This company is a complete and utter shambles. I ordered my phone from EE on 8th September and booked a deliver my slot for 10th September between 10-11... even paid £7 for delivery. Nothing came on 10th... so I didn’t complain I booked another delivery for 11th and nothing came so I called them and they said that my local DPD depo is closed so they’ll call in the morning. I went on the live chat this morning to ask for an update and was told that my parcel is missing! They haven’t updated the tracking since 8th September... they didn’t contact me to even let me know the parcel was missing! If I didn’t call or go on the live chat to query it... my tracking would still say that my delivery is due on 10th. There service is very poor and I wouldn’t recommend them to anyone. You would think that your items will be safe with these delivery people but they’re not!