These people are crooks - they seem totally unaccountable and disinterested in providing an honest and efficient service. Their customer services are inefficient, confrontational and rude. Their 45 minute wait to listen to pathetic pre records about 'unusually busy etc etc and how customers must not be rude is just insulting. They dliver late..if at all.. keep you inaccurately informed about delivery slots and can waste days of your time. Businesses - using DPD can potentially lose you many customers who will not use you if you give them the liability of having to try and sort out DPDs unreliable 'service' lies and losses ... DPD are your worst nightmare - it is hard to think how they could get any worse....Obviously there are many people employed with them at the lower end but who is managing them and seemingly endorsing such inefficiency and in the case of customer services rudeness. I am sure you have plenty of empty sacks to put them in !!! Lets hear from you - if any of you are the slightest interested in your customers and clients,