How much business does DPD loose through these bad reviews and do they even care? Let's hear from you DPD as you seem to take no responsibility for your appalling service and customer care attitude? Let's hear about your unreliable service? Let's hear about your absolutely useless and insulting customer care? Let's hear about why you employ useless and rude managers? Let's hear why anyone should use you? Let's hear who in the company takes any responsibility? Let's hear why your CEO leaves lectures on customer behaviour when DPDs is so bad? Lets hear why she is still employed by this failing company? Let's hear how DPDs standards have plummeted over the last years? Let's here about why you treat your customers with such contempt? Let's hear what the future is for your company? Let's hear how much longer you can survive when you literally do not deliver? Is there anyone accountable that can reply to this?