Another day wasted waiting for a scheduled parcel that never came.I will not use DPD again or any company that employs their 'service'. DREADFUL CUSTOMERS SERVICE - why bother having this department at all ?! - condescending, rude, unhelpful, confrontational and disinterested in resolving the obviously many problems that DPD have in reliably providing an efficient and reliable service. Useless! This company is broken and Customer Services reveal this very clearly - truely shambolic and to have to wait 30 plus minutes to get through to these awful people is a disgrace. They have no respect for their customers and DPD do not deserve your trust.