So, I had to go work in France for six months and decided to send a large parcel with DPD instead of getting it with me on the plane. That was the biggest mistake in my whole life. I sent it on the 1 of September just before my flight and expected it in like a week or so. Good, two weeks pass, however, and no sign of my parcel (which was just a large suitcase), I call the local DPD shop (Rennes, Brittany, France) and they told me that they will deliver it in a day or two, after a day or two I call them again, and I get the same answer, after another three days, I call them and they just tell me that they have sent it back to the UK and to sort things out I have to call DPD UK, I call them and they tell that I have to wait until the parcel has arrived in the UK and then someone has to send it again for me (and that person obviously has to pay both the return trip and the delivery), so basically I really wanted to learn the reason for all this, turns out they couldn't find my address and instead of calling me they decided that the best idea was to send it back home. OK, so I tried to swallow all this somehow and had the parcel sent again, this time they decided to actually show up at my address (this time they magically found it) but since I live in a residential park they have to go to the reception where they refuse all deliveries for some reason (tried to speak with them but my French is not perfect and they do not speak English) so I called DPD and told them instead of going to the reception just call me, I will come down to pick my parcel up. However, they steadfastly refuse to that, why, because I have only my British phone number, and so I call them, they tell me they will deliver it and will call me, then on the next day they just go to the reception, are refused and there is no call. I have had to call them 3 times so far, they are truly the worst delivery company.