Absolutely disgusting. If you're a company trying to keep customers DO NOT use this delivery service as they are likely to ruin your business, driving your pissed off customers away. We've had countless issues with them previously. On this occasion, went in the car to sit in the rain for the delivery to the office which was expected on a Sunday, only for no one to turn up then the good for nothing driver to post a "refused" message and ask for a new booking date. When they can't get reliable staff, it's quite simply a service you can't touch if you have an ounce of sense.