DPD Customer Service must be flat out as you can never get through in less than 40 mins in my experience. Just shows the state of this unreliable and shambolic business. When you do eventually get through you soon realise that they are not there to help you at all. They are absolutely useless and don't even seem to be listening to you judging from how many times you have to repeat yourself. If in frustration you can get through to a supervisor you will soon realise that this 'service' is just rotten to the core. The supervisors are the worst and are very abusive and confrontational....absolute disgrace and DPD are to be avoided !