I only gave DPD a very good score thanks to their Romanian driver Katalin who was of immense help. He agreed to take our parcels after the Barnstaple drop off point (PC World) refused due to the number of parcels (7). They said a DPD pick-up driver is not going to take this many as they won't have room in the van! We had paid the fee online and prepared the parcels according to their acceptable sizes and weight and also spoke to the DPD online chat service to make sure we were doing everything right and no one mentioned to us that there is limit on how many parcels can be dropped off, appalling service! We left the PC World in despair as we were leaving the country the next day and could not use the DPD service we had paid for. We then spotted a DPD van which stopped in the street and run to talk to the driver. He agreed to take our parcels then and there. I can't tell you enough what a relief it was! He was so helpful! Thank you Katalin, you were great!