Another cock up by DPD losing a parcel that turns out to be delivered to the wrong address and they cannot or will not retrieve it!!! DPD are just the dregs - so unreliable and a completely broken 'service'. When things go wrong their Customer Services has to be thew worst ever - if you can get through ! They are condescending, ignorant and rude to their customers. They lie and are totally inconsistent in their answers. They seem unwilling or unable to help. In short DPD are absolutely useless - AVOID