As we were aware that we wouldn't be home yesterday, we changed the
delivery address for our order to a local shop which is a suggested
alternative on their website. We received a notification at 5:15pm
yesterday that there was nobody at the address. Again, the address given
is a local newsagent. There was no call or text from the driver (which
they are supposed to do). We then called DPD, who apologised but said
there was nothing that could be done. They assured us that the delivery
would be made today between 9am and 10am. I have now stayed at home for
the entire day, it is 5:30pm and there is still no delivery. We have
called the driver (who is extremely abnoxious and rude), and our call a
few minutes ago went unanswered.