DPD are by far the worse delivery company I have ever used. Was advised my parcel would arrive. Nothing arrived. Took an hour and a half to get through to them to then be told to go and collect from the depot directly. Went and waited for an hour and 40 minutes to be told they couldn't find it. Got home to then have an email to go and collect the following morning at 8am. Arrived and low and behold, half an hour wait and no parcel! The company are a joke and no one that I dealt with knew what was going on or seemed to have an ounce of common sense. The main manager of the Bristol deposit whose picture was all over the reception area walked past us several times and made no effort to find out what was going on with any of the people waiting in the reception area who were as frustrated as me! Never use DPD!