So annoyed with this absolutely useless company. They clearly couldn't give a toss about their clients or customers and are just rude, cynical and dissinterested in helping - God only knows what their managers do to achieve such a useless 'service' in a very competetive market. They are so unreliable and then when things go wrong )which seems all to often) they just lie and fob you off/ They waste so much of their customers time sending meaningless messages and lieing about parcels being signed for when they have never attempted delivery to the correct address. Their customer services is the most dishonest, rude, confrontational and useless service I have EVER experienced. There seems a standard 45 plus minute wait to then be greeted by a recording by Sinead Crook - Head of Customer 'Experiences' I think !! instructing callers not to be rude !!!(what credible company does this ??!!) this is then followed by the opportunity to talk to the rudest, dishonest and ignorant staff who appear not to comprehend anything said - you give them DPD tracking numbers that they cannot find etc etc and in my experience on a number of occasions just put the phone down on me when they are unable to help. Try asking to speak to someone more senior and you are put through eventually to an even more agressive imbecile ....What is the training for these morons Sinead Crooke ? - you should be ashamed at the useless department you have and how much business you are loosing your useless company.