Let down yet again by DPD.... DPD spend so long polishing their logos on their new fleet that they forget what they are to be used for. If a company as bad as this can survive then someone needs to look through their books and finances VERY carefully !!! Totally unreliable and obviously couldn't care less about its clients and delivery of their parcels. Their whole business seems like a lottery managed by incompetents and staffed by disinterested, unmotivated and in the case of Customer Services confrontational, rude, dishonest and totally useless staff. I think you could safely say that any of the other main delivery companies would be a safer choice. The most effective way to protest is to not use any company that associates with DPD.