Parcel delivered on time today - a first after the last few months of disappointments and frustrations with DPD. Very nice driver but he admitted that DPD was really badly managed and that their overall attitude in management and depot was one of cynicism towards their customers. He said for now he was just taking the money and running but often had to 'massage' the route and deliveries to get through his near impossible schedule. Guess this meant falsifying signatures/instructions etc.He said they all did but this was rarely picked up on....Very interesting and I'm surprised he had time to chat !!