Dreadful service. Failed to leave a delivery card after first attempt. Left a card with inadequate info. After the second and final attempt giving me no opportunity to make arrangements. It was extremely difficult to work out where the delivery had ended up and when I eventually got through to the local depot I was informed it had been returned to the sender. The girl I spoke to was totally ineffectual but apologetic. There are no helpful details on the delivery card and the website gives a customer contact number which charges an exorbitant fee for the privilege of making an enquiry. What a rubbish service! If I could give no stars I would.