I received a text from DPD that i was not home while i was sitting at home waiting for the delivery! The driver for some reason did not ring the bell on my door (I checked the bell - it's working and it's loud) or he called wrong number. He did not call my mobile, did not try to knock either. i called their customer services, was on the line for 30 min and no one picked up the phone, their online chat is automated system which tells you to call customer services. absolutely not possible to get in touch, and no point to rearrange delivery (on their automated system again), as it might be the same story. Very frustrating