Package finally arrived today, four days late. The delay actually began with a false statement from DPD that I'd requested a "change of delivery address". Of course, I'd made no such request, and other people on this page have already recounted their experiences with this company's dishonesty. A tip. Don't waste time complaining to DPD. If you've ordered via Amazon, complain directly to Amazon and let them take it up. This worked for me. A further tip. Specify to any future vendor that if they intend using DPD, they should consider your order null, void and cancelled. Money talks, and word gets round eventually. Have courage. This outfit won't be in business much longer.