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Lydia Chattaway
Shocking incompetent poor excuse for customer services CAN YOU TELL ME WTAF WHAT IS THE DEFINITION OF CUSTOMER SERVICE ?? Because I tell you what the morons that I have to keep on contacting to feed me back some bullšŸ’© excuse after excuse as to why I’ve not received my money for the parcel that YOU LOST I’ve FOLLOWED ALL THR BULLšŸ’© that You’ve told me to do contact eBay who told me that they needed you to send a ā€˜proof of non-delivery’ only to explain it to your customer services and for them to tell me no such document exists then for You to tell me that the seller will need to contact you to discuss further only I asked the seller to contact you and she did I have proof of that and she was told by yourselves that you were dealing with it via eBay and NOT the SELLER as told by me that you would need to speak to the seller to which I then had to spend my time contacting you again to explain what was said for you to tell me that you would file the claim on my behalf for me to get back the money from the lost parcel and it would go down as ā€˜non-compliance with ebay’ I was told I’d receive s Phone call Monday and surprise frigging surprise no PHONECALL🤬🤯 ONLY to waste my time again this morning contacting your moronic CUSTOMER SERVICES FOR WHAT MUST BE THE 15th time I’ve had to contact you despite this COCK UP being your fault and now I been fed another bullšŸ’© waffle that there’s nothing you can do until the seller contacts you!! And WAIT FOR IT IT GETS BETTER......, the icing ON a šŸ’©šŸ° is to speak to the manger it’s a 2hr wait!!! ARE YOU FRIGGING SERIOUS!! This is your COCK UP you’ve agreed that the parcel Was delivered to the WRONG ADDRESS AND COULDN’t BE RETRIEVED YET I’m still Ā£25 out of pocket wasting my time chasing your incompetent ASSES about MY COMPENSATION !! šŸ˜‘šŸ¤¬šŸ¤¦šŸ½ā€ā™€ļøšŸ™„ makes totally frigging sense !!
6 years ago
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DPD has a 1.1 average rating from 5,373 reviews