Dismally bad and willfully misleading customers. Time slots a joke as no delivery 3 times in succession. Computer generated customer service replies downright dishonest. Stated driver had been delayed, odd then that he drove past my address on time allocated. Chased him in my car only to be told delivery was in another van. More pestering customer service lo and behold same driver comes back with parcel. Local customer service helpful but only able to get their number from the driver. DPD should not accept the business if they are not capable. I will very likely not order goods from companies who use their service.