I totally agree with the last comment. All these bad reviews highlighting very similar problems and attitudes from DPD again and again whilst DPD remains anonymous,unaccountable and silent. It is very obvious that they do not care about reliability, professionalism,honesty or respect towards their customers and clients. They have the most condescending and rude Customers Services department ever who can only resort to lies and insults in their pitiful attempts to fudge over the very common failings of DPD's useless 'service'. This company does not deserve your trust or money - they are unethical, irresponsible and frankly useless. Suppliers should not associate themselves with this bunch of losers and they will lose many customers if they do. Also why would any individual trust this bunch with their valued parcels with such awful reviews and reports of customers experiences. Parcel delivery should not be a lottery and no company that disrespects it's customers (and itself) should survive. There are many better choices out there.