Well blow me down fed up of waiting for my DPD delivery so i sorted out myself yesterday and cancelled my order . Phone rings today then straight away hangs up next hear a knock on my door but in space of 1min from my living room to front door the elusive delivery driver has disappeared and 5-10mins later a photo arrives of the vicinity of where i live sneaky ninja dpd maybe should of cancelled last week when it was meant to arrived wonderful customer service A++++++. This is the email if you want to take further because phoning is a waste of time smt.escalations@dpdgroup.co.uk or contact the CEO Dwain on dwain@dpdgroup.co.uk; or dwain.mcdonald@dpdgroup.co.uk which i did and sent some lovely emails from his PA Amy