Disgusting service. Cancelled my delivery from online store which was using DPD, and bought the same item again from another online store and paid £10 extra, but they were not cooperating with DPD. paid extra but at least, I know my item will be delivered, DPD will not drive away while I am waiting my parcel in the house all day. And I think whoever gives 5 star to DPD, they are the DPD workers' relatives and friends :D