Unreliable - Driver claims none delivery, when he didn't turn up at my house Very poor and unreliable service. Complained to the driver who delivered a badly damaged parcel. He was rude and arrogant and claimed nothing to do with him. New parcel is sent. Driver claims he tried to deliver but nobody at home despite the fact that I was and can see my drive from my window. When complained to DPD, I was told driver refused to deliver because I had complained the previous time. They totally ignored the fact that driver provided his office with incorrect and misleading information. You wonder how they run the business.