DPD has been reasonable up until a recent order where the driver refused to knock and deliver my parcel on two occasions, instead opting to put 'missed you' cards and driving off, and forcing my parcel to go to a pickup point I couldn't reach. Regardless of their civility, DPD's customer service representatives were obtuse to their employee's ineptitude and chose instead to defend his actions. Thankfully, the vendor arranged with me to have my parcel redelivered via a different courier once it was returned to the warehouse. I've given an extra star for the representatives' cordiality, otherwise I'll endeavour hereon to refuse my parcels to be delivered by DPD. They were one of the best amongst the 'Big 3', but while the other two have improved their delivery conduct, DPD seems to have regressed to exactly the behaviours those two used to exhibit. Very disappointing.