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Simon Walsh
No attempt at delivery, which I'd specifically paid PC World for. Waited in for parcel from PC World via DPD and no knock on the door, ring on the (functioning) doorbell, or card through the door. Just a text message linking me to their website with the options of re-arranged delivery (three days later) or next day collection from nearest pick up. I opted for the latter. Finally found a phone number for DPD complaints using Google (there's none on DPD's website or on the crappy app they try to push customers towards), and spoke to a customer services person, who said that the delivery to the pick up point tomorrow (Saturday after 12 noon) was not guaranteed, in spite of a confirmation email from DPD/PC World. I won't hold my breath that the parcel will be there tomorrow. All in all, a terrible service.
6 years ago
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DPD has a 1.1 average rating from 5,373 reviews