An employee of DPD stole my pandora jewellery, the parcel was delivered only containing just a gift bag and delivery note. The box was ripped with a hand sized hole! The driver put the parcel on our wheelie bin (just by our front door) while my partner was signing for it the rip in the box wasn’t visible. The driver virtually ran down our path jumped into his van and drove off. When my partner picked it up he noticed the rip and looked into the box, no surprise, a gift bag and delivery note, but no jewellery. I have contacted DPD via email several times, but like other reviews they are not interested. If you want to speak to the rude, confrontational “customer service” team the connection cost is £6! They are obviously trying to not deal with complaints and issues of theft by their members of staff. They know pandora refund the money spent, in my situation I didn’t want a refund, I wanted what I ordered in good faith. The items are now out of stock, so yes I have my money back, but I am very unlikely to get the special edition items that was ordered for a special gift. I wish that reputable companies would use reputable couriers.