Like most other users on here, I found this company to be completely incompetent! I knew I was not going to be in on the day they were due to deliver my parcel so arranged collection from Halfords as a pick up point. I had a text from DPD saying it would be there from 12pm the following day. It wasn't. They then tried to deliver it to mu house the following day when no one was in again! Tried to contact them which was impossible to talk to an actual human. The automated message said they would try to deliver today, when I was actually in and they didn't. As others have said I don't know why any company would use these cowboys/cowgirl, they will tarnish anyone's good reputation.