***ZERO STARS **** ZERO STARS ***ZERO STARS***ZERO STARS *** ZERO STARS*
I received a parcel from Cadbury's delivered by DPD. The parcel had been ripped into and a vast of the majority of the contents eaten. The driver had made an attempt to repair the box with tape. The box had clearly been ripped into (clearly with desperation) whilst in the depot. It wasn't the driver, he delivers to me regularly.
I haven't at any time received a parcel in such a state.
I am aware that DPD are a budget courier, clearly household names like Cadbury are happy to put their name and reputations with such a poorly run company with such poor reviews.
At some point DPD will take notice of their poor reputation regardless of the "Hubs" they rave on about. Bigger isn't always better, they are only as good as the staff they employ.
The household names will hopefully pay attention to the poor reputation of this immoral company also, I have certainly brought it to their attention.
I don't often choose to leave reviews, this is very unusual for me. I would give zero stars if I could.