Took day off work to receive an important and valuable delivery.....missed time slot...chased it up - took over 30 mins to get through to customer services only to be told that they could not trace the ref number and I must contact the sender...so how is it that I was informed about the delivery slot and how is it that the parcel can now not be tracked or found. This is going to take some time to sort out - my time and my expense ! DPD are just totally unreliable and it appears dishonest. Their customer services is a total waste of time and they do not seem to care. I will never use DPD again or buy from any company that employs them. Why would any reputable company use DPD with their awful track record and attitude towards customers and clients?