We arranged for a parcel to be delivered Saturday afternoon and I waited in - all afternoon, for the delivery. I tracked the parcel and, at one stage, it was supposed to be 15 mins to my delivery. Next time I checked, it said the parcel had been delivered and SIGNED FOR by my partner (stated her name). This was NOT the case and I have now spent the last hour and a half trying to contact DPD to find out where it is. Managed to get through then, after a few words, the line dropped out!!!!! Me thinks it might be because it's 4pm and the staff can't be bothered as they're waiting to finish!! Back on the phone now!!! What an inconvenience! There appears to be no come-back on DPD for this rubbish service. I'm not a happy customer and will go out of my way to NOT use DPD ever again.