DOES NOT DESERV NOT EVEN 1 STAR DOES NOT DESERV 1 STAR THUS REVIEW ITS FOR MINUS 5 STARRS . DRIVER KABIR MISSED 4 COLLECTION FROM MY ADRESS IN THE PAST 2 WEEKS. AND TODAY HE WAS SUPPOSED TO MAKE A DELLIVERY I LEFT A NOTE ON THE DOOR BELL THAT IS NOT WORKING ASKING HIM TO RING ME on the mobile SO I CAN COME DOWN TO COLLECT AS I WAS IN THE HOUSE WAITING FOR THE DELLIVERY AND I DID NOT RECIEVE ANY CALL AND JUST SEEN THAT DELLIVERY WAS MISSED after i checked online to see what happened. I WENT ONLINE AND CHOUSE TO COLLECT FROM DEPOT EVERITHING OK THEY THOULD ME TO BE AT DEPOT AT 6:30PM. I WAS THERE AT THAT TIME EXACLY AND THERE THEY THOULD ME THAT THE DRIVER PLACED THE PARCEL IN A TRAILER AND I CAN NOT COLLECT I WILL HAVE TO COME BACK TOMORROW TO BE ABLE TO COLLECT , SO I WILL HAVE TO DRIVE ANOTHER HOUR TOMORROW TO GHET MY PARCEL WHEN THE DRIVER COULD HAVE CALLED ME AND EVERYTHING WAS FINE . I DO NOT ADVICE YOU TO WORK WITH DPD EVER THRY TI EVOID AT ALL COSTS THEY HAVE MOSTLY ONE STARR REVIEWS EVERIWHERE .I WILL COMPLAIN TO HP AS WELL BECAUSE THEY WILL GHET BAD REVIEWS BASED ON DPD'S BAD SERVICES. You should hire competent people and fire the incompetent drivers . If they are unable to do this job send them to change and do something that they are competent doing .