Most awful experience with any parcel company. I was notified my text message I would receive my parcel at a defined lapse of time. Nobody showed up. Before the end of that day I made a follow up of the parcel on DPL Website which said driver tried delivering the parcel and left a notice (neither of this was true) and parcel was returned to main agency to be delivered again next day. The next day I checked again on the DPD Website which this time said the parcel was sitll at the agency (!!!!). Calling the agency turned out to be very difficult as no direct number is offered. Finally getting in touch with someone, I was offered... to get the parcel myself. Which I did because I urgently needed it. I wasted hours in traffic because a large demonstration (about climate change) blocked the biggest part of the city.