Totally incompetent, dishonest, rude and useless badly managed company not fit for service. I have had the misfortune to buy from suppliers 10 times this year and they have delivered on time twice - late on apparently second or third attempt (even though I was in!) 5 times . one parcel never left the depot and is now 'lost' and two damaged parcels which I am trying to get compensation for but they do not honour this easily. They seem disinterested in providing the service they advertise and no amount of flashy new vans or software/apps make 'no efficient delivery' better than the guy on the bike with the box who at least hands you your parcel ! Individuals and companies are strongly advised to avoid DPD - they were once good but it has all gone very seriously wrong now and they seem unwilling and or incapable of addressing their obvious chaos. They also have a very obvious disrespect towards their frustrated customers.