Yet another let down by DPD - parcel left at a different address on a different day and now it's gone missing and DPD refuse to help. Their customer service is terrible and they do not seem to want to help, they are disinterested and do not seem to listen...they seem thick but when and if you can talk to their supervisors you see where they learn their approach. How are their staff allowed to be so rude when apparently the calls are monitored. Their director should be sacked as reading these reviews this seems a common experience. I have been let down many times by DPD and now will refuse to use any company that uses DPD...Totally unreliable, rude, abusive and dysfunctional company that should not offer the services that they cannot honour. Useless - I suggest you do not use them.