Courier delivered parcel under wrong adress, wrong street, only house number was the same. 10 minutes after searching for my parcel that "Has been delivered" even tho im at home and noone knocks at the doors im calling to DPD for any information. After spending 25 minutes being put on hold i forced myself to download DPD app. Apparently with it you can cut the line and suddenly be more important then others. I asked advisor to contact with driver to pick up my parcel from where he left it, at the beginning there was no contact with the driver, after a while they "allegedly" reach him and told him to pick it back. After 5 hours i recall again and asked whats going on, apparently it hasnt been picked so I intended to raise an investigation and to get the parcel back. After 4 days since raising investigation I found it by myself way quicker than DPD retriving crew...completely devastated by weather, the headset that was in it doesnt work anymore and I wonder how long it will take to get my money back from you, not mentioning the new RE-ORDERED one...