I received notification from DPD that my parcel would be delivered on Wednesday. Because I work I went through their processes to arrange to collect it from a local shop. On Wednesday they text me to say that the sender had told them not to send to shop and they would be delivering to my home address. I had already told them that I would not be in. The only options I had were to collect from Stoke or pay a £5 premium to wait in all day on Saturday for delivery. I contacted the sender who denies any correspondence with DPD about not sending it to a shop. DPD are now blaming the shop. It seems evident that this firm are scammers looking to squeeze more money for delivering a parcel and have misrepresented the sender. Either that or they are totally incompetent (they have just contacted me to advise they will be delivering the parcel on Monday “as requested “ - no such request has been made). AVOID DPD! I now have to ensure that any future purchases do not use these shysters for delivery:(