Up to now I've always been happy knowing that DPD would be delivering an order. NOT NOW. I ordered from Andertons and, for very special reasons, paid for a Sunday delivery. It never arrived. Whenever I checked the DPD website it simply said the package had arrived at their Liverpool hub. I tried the chat line - WHAT A FARCE! Never mind AI meaning 'Artificial Intelligence' the DPD system must mean 'Always Imbecilic'. The only response it kept giving me was - guess what - my package was at their Liverpool hub. Only at 7.47pm did I get an email from them stating "Oh no, you're parcel has been delayed due to an unexpected issue". No explanation. No apology. Nothing. I assume some lowly minion forgot to load it onto the van and nobody noticed. TRULY APPALLING SERVICE and has destroyed my faith and trust in DPD. Not that they'll care in the slightest.