DPD must be trying to donate what is left of their business in the UK to the companies who deliver so much more reliably and who respect their customers and strive to satisfy them. DPD just have flashy vehicles and slogans and very little else. They are consistently inefficient, dishonest and do not seem the slightest bit interested in following up complaints (I assume they have so many looking at these reviews!). Their customer services department is a waste of time and very badly run judging from their disinterest and rudeness. I wish I had read these reviews first before trusting DPD with many deliveries that they seem to have messed up on so many occasions now. I have now changed delivery company and am much more confident now that DPD are no longer hindering my companies reputation through failed, 'lost' damaged and often late deliveries. DPD aer a shambles - I would suggest you avoid them and go with one of the better and more reliable companies who show respect to their customers.