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RAB
Tracking info for my parcel was deliberately incorrect. I was in all day (didn't leave the house), and received ONE of the TWO parcels I was expecting from DPD (from the same company, ordered the same day, and sent via yourselves at the same time.) 1 parcel arrived, the other was “delayed” until 7 and then it’s status was changed to “no-one to take delivery of the parcel, calling card left”. Again- I WAS IN THE HOUSE ALL DAY!!! No-one attempted delivery in the evening, no card was left. So why lie??? Considering one parcel had already been delivered, ‘Daryn’ didn’t leave a calling card at a different address, did he?? I’ve couriered myself, and this is just a courier’s attempt at avoiding responsibility. It’s bullsh*t. If there’s a problem delivering (Like someone forgot a parcel at the depot), just say you’ll deliver the next day! Don’t lie to your customers – it’s really annoying and it looks REALLY bad!
6 years ago
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DPD has a 1.1 average rating from 5,373 reviews