Why the hell do anybody use DPD. Service is apalling. Arranged fkr my daughters laptop to be delivered to local pharmacy as pick up point. All confirmation messages said it would be delivered to Rowlands between 13.45 and 14.45 pm but guess what I arrived home at lunchtime to find a card through the door , attempted delivery. Took ages to find a human contact number for DPD and at great expense as all numbers are premium rate. Kept on hold for about 20 mins and was then advised I would get a callback within the hour. Some 3 hrs later received callback advising that at 4.00am that morning, some idiot had amended the delivery address to my home address (DPD unable to explain why) but failed to notify me !!!!!!! Had I known, I may have been able to make alternative arrangements. My daughter has now missed her deadline for an important UNI presentation THANKS TO THE INCOMPETENT FOOL WHO CAUSED THIS. Customer services sooooooo patronising and couldnt give a toss.