I was waiting for my parcel all morning, the delivery man used the ring which does not work when I called customer service they said the delivery man will deliver it in an hour time as he used the ring which is not working. I was waiting in doorstep more than an hour and no one comes and when I wanted to call again they put me in answer machine saying my parcel will be delivered tomorrow, I tried to contact them but there is only the answer machine. I tried online chat which was worse.