What a shambles of a company, failed 3 times to pick up a parcel when clear instruction's given and notes on the door, then given local pick up point did this after going out of my way to leave parcel at pick up point, then sent emails to say failed pick up as tried to pick up parcel at my house, even after email saying parcel is at pick up point, then to rub salt in my face, sent me a step by step guide of how to send a parcel back, what a joke of a company.
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