I ordered a package and paid for same… I ordered a package and paid for same day delivery. The parcel was supposed to arrive today but it did not. I had no updates so I contacted dpd and they told me that they had lost my parcel and that they were very sorry. I explained that I had paid for same day delivery because I will be leaving UK tomorrow so I will not be able to receive it even if they find it, but they said they could do nothing more, just investigate and answer back at me in 4-5 days. People in customer service seemed used to that kind of situations (they must lose parcels all the time) and they were trained to speak in a very specific way. Never trust dpd or the eshops working with them.