Ordered a Dyson vacuum, on a next day delivery by 12.00 noon, 2 days ago. Tracking disappeared by 11.58 and stayed that way all day. Driver said he had tried to deliver and left a card. Lie. I was on all day and no DPD driver came here. I have cctv and can prove that. I had to get Dyson to intervene on my behalf and my item was delivered 5 mins ago. I will use any retailer that uses DPD as it's a very stressful and frustrating experience. On another occassion my dog food order was left 3 streets away by DPD and luckily the recipient was honest and called me to let me know and I had to get my hubby go and collect it. I complained to DPD and they sent me a very patronising messaged iced on a stale biscuit, saying we are very sorry. I have a photo of it. Pity I can't put it here.