DPD are a disgrace, they promised to leave my parcel with any neighbour as I was out and have lots of neighbours who are always in. Instead they have left it at a pick up shop at a drive of 24 miles in a different country. I live in Monmouth Wales and my parcel is in Ross on Wye England. Difficult to contact as automated systems. Emails have not sorted this out so now I must spend time getting a card refund. Other carriers, Amazon and PO are great, but will ensure DPD never again.