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Anonymous
If I could leave a 0* Review I would. I was in and waiting for the delivery. I get a text saying no one is in and parcel could not be delivered. I click the link to see a picture of another house. Clearly driver had gone to the wrong house. I then see the driver coming back down the village so I stop him and ask if hes just tried to deliver a parcel to me and I tell him my name and address. He says yes but even though I try to explain hes at the wrong house he just points to his Sat Nav and says he has to go where the address tell him. Even though I'm in a signwritten van matching the parcel he drives off leaving me a 70 mile round trip to go pick up the parcel tonight so i can keep my customers happy. Absolutely no way to get through to a human being at DPD to try and get it sorted, I cant even find out when the parcel will be available to pick up. Shocking service, shocking company. Everytime I see a delivery from DPD I expect the worst but this time it was even worse than usual. THE WORST DELIVERY COMPANY OUT THERE!
6 years ago
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DPD has a 1.1 average rating from 5,373 reviews