As a lot of these reviews say - ordered next day delivery and it didn’t come are we shocked! But not only that they lost my £800+ parcel and couldn’t give me a valid explanation as to why or where it had gone, now over 5 days since when it was meant to be delivered and it is still not here. The only positive is their helpful customer service team who were very apologetic, however good customer service doesn’t excuse how poor this company’s service is. DPD is a parcel delivery service so how are they incapable f delivering a parcel ?
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