If I could, I would rate it even less than a star. I have no words to describe their services. I payd 10 pounds for second day delivery, only for them to tell me that there was no one home?! Nobody even tried to knock on the door as I was not the only one in the house that didn't hear a thing. I just received a message saying that they missed me, so I ran to the front door immediately just to have no sign of the driver. It's the second time when this happens to me on 2 different addresses. If another company will offer me delivery by DPD I will just find the product in another place... Is totally disgusting!!!