DPD customer services absolutely useless. We have an account with DPD currently (not for much longer hopefully). They are incapable of following delivery instructions, customer services promise deliveries that do not happen. Depot's do not follow instructions or requests, hold parcels for days because the right person is not working that day (for 4 days) to re-asign a delivery. You log a formal complaint and receive a totally useless reply with incorrect information. My suggestion to any company looking to employ a courier company is to avoid DPD at all costs.